Customer Testimonials
The customer service in the parts department is way above average. Martin went above and beyond the call of duty to get me my parts way out in the middle of nowhere in a very prompt fashion. Thank you Martin.
Anthony was responsive and professional. The wait was comfortable because of the well appointed showroom. My Alfa was fixed!
Car
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I visited Maserati at Puente Hills and see this 2023 MC20, I decided to take it home after the test drive. My salesman is Mason Cheung, he is really sincere and honest person. Highly recommended 👍🏻👍🏻
Working with Mason- he reached out and was so kind. I live in Nor Cal and flew down for my unit. They handled everything. I got there, signed and started my drive home. Thank you all!
I definitely recommend any buyers to come here. The service was excellent, the staff was very welcoming and helpful. Gaston and Michael helped me bring home a 2022 GTI sport and did everything in their power to help bring this car home. If you run across these guys they will definitely make sure you leave with what your asking for
Best dealership experience in the my lifetime! Stress free car shopping and selling, truly amazing customer service from beginning to the end. Please ask for Michael Zibdea - General sales manager, if you would like the same type of very positive customer centric experience that I had.
If you’re looking for professionalism, respect, patience, and an overall a positive experience, then Maserati Alfa Romeo of Puente Hills is your place. We had the pleasure of working with Alex Xu (Sales) and Mike Zibdea (Manager). They made the whole experience super smooth. We highly recommend them!
Excellent service all around. Gaston and Michael went above and beyond to accommodate my needs and were patient every step of the way. They took the time to offer valuable advice and I’m very grateful for the experience I received. I highly recommend working with this team. Thank you again!
The process was smooth very transparent Alex xu was excellent and Micheal was so transparent. Our family enjoyed the experience and I would highly recommend maserati of puente hills if you are thinking about purchasing a Maserati. Ask for Michael and Alex they are a great team!
Tony F was absolutely great through my whole buying process. Once we got everything hashed out Wael made the paperwork process a breeze. Highly recommend Maserati of PH!!
My wife and I have been looking for a Alfa Romeo Giulia for almost a year. We've been shopping around for the best deal. A couple weeks ago I spotted a very slightly "used" 2021 Giulia at a great price so I contacted Alex in sales. We live almost 200 miles from Puente Hills so between Alex and Gaston we finalized all the details over the phone and once they got us a deal we were very happy with we hit the road to the dealership. When we arrived we were greeted promptly and within 2 hours we were done ...
Good customer service
Staff was awesome!!
One of the most amazing experiences I’ve ever had purchasing a car ever. Thank you to Gaston for all your help.
Had a great experience purchasing my new car. Gaston Brey was very patient, knowledgeable and informative. He helped me find exactly what I was looking for, highly recommend this location and Gaston.
Maserati of puente hills did awesome Maserati of puente hills was fast and honest with trade value and price of the car we purchased Sales staff were awesome . the general sales manger Michael was very helpful and respectful make sure to meet him
Gaston was great! Honest, professional, and friendly. He even went out of his way to deliver the car to my home. Thank you so much Gaston.
Maserati of Puente Hills did a phenomenal job helping me in trading my car in. The sales staff were extremely honest and I cannot say enough amazing things about this dealership. The general sales manager, Michael went above and beyond, definitely ask for him when you’re ready to visit Maserati of Puente Hills!
Absolutely wonderful experience at Maserati of Puente Hills! Everyone from the reception to the general sales manager (Michael Zibdea) were fantastic! Fast, trustworthy & reliable are the best way to describe them—received a great & honest trade value & walked away with a great new car! Michael was so helpful & we highly recommend you go see him for all your Maserati needs!
Great people excellent service. Really work with you get your new car
The staff at Maserati of Puente Hills was very friendly and accommodating. I felt truly appreciated and confident during the buying process. I would definitely return here if I were looking for another car.
I wish I can give more than 5 stars. I'm a long term MB customer. Michael Zibdea, Mason, Tony, and Gaston helped me out and made the entire buying process painless. The service here exceeded my expectations. I highly recommend this dealership!!!!
Danielle was awesome! She made sure I was doing well while I was waiting for a car associate to help me. Great Customer Service!!!
Got to work with their General Sales Manager, Michael Zibdea. It was a great overall experience selling my vehicle. The process as well as this Manager was easy going and efficient! I highly recommend working with him through your next sale or purchase of a vehicle. 100%
Great experience Danielle was great help.
Gaston Brey set the bar for great customer experience. He is very informative and knowledgeable when it comes to finding the right car. I would highly recommend this dealership and Gaston.
Gaston is amazing!
Staff at this location was great! Friendly, helpful, knowledgeable, and courteous. They made my car buying experience enjoyable and stress-free, big thank you to all!
I had a great experience, Danielle was great.
Extremely satisfied with my experience at Maserati of Puente Hills. The salesperson I worked with, Gaston, was very knowledgeable about the Maserati line, and really the luxury car market in general. I appreciate the valuable insight he provided and I look forward to working with him again in the future. Definitely one of the most positive car dealership experiences I have ever had.
Thank you to Gaston for a great car buying experience! You helped make my dream car become a reality.
Gaston is a phenomenal sales agent! His experience and care with clients is off the charts! Thank you so much for making this process smooth.
Great service, very helpful staff, was also greeted towards their closing which was also appreciated. Went in to browse and see what my options were and was helped from the minute i stepped inside.
Best experience I’ve ever had at a dealership!!!
Alex and Michael helped me out, very nice and worked with me to get a solid deal for both side. 👍 give them a try.
Absolutely best! one of the best car buying experiences I have ever had. Gaston, Douglas and Antoine are the most genuine people you will ever meet.
Ahmad is the best!!!! Very professional, very helpful, and very kind!!!! Helped getting my car a smooth transaction! The best of the best!!!! If you need a car, go to Ahmad, he will take care of you and make sure your good!!!! Thank you so much !!!!!
Purchased my 2007 Quattroporte from them 2 years ago. It was during the pandemic so I did not go out to see the car but put my trust in other reviews and how ell they kept me informed about delivery. Because it took so long, again due to the pandemic, they shipped the car to me in Nebraska free of charge and they also made contact with a person to arrange for the registering of the car, my state requires original title, but in CA they are required to send title to the loan company, anyhow, they also paid for that.
Where to i begin with such an amazing experience at Puente Hills Maserati. Ahmad from start to finish truly made the entire process effortless. Walking in, i wasn't sure what to expect thinking it was impossible to even consider an alfa romeo , let alone a Maserati! Ahmad made it all happen! Words cannot begin to describe how happy I am to be sitting in my new maserati ghibli but its all thanks to the tremendous team at Maserati of Puente Hills. Great Customer Service, Great Experience, and would highly recommend anyone interested in a vehicle to consider this dealership!!
I have purchased over 15 new and used cars in my lifetime. I was looking for a used vehicle for my daughter and found one at Maserati Puente Hills. I spoke to Ahmad on the phone and then drove from San Diego to meet with him. The Jeep Grand Cherokee was sitting front and center when I pulled up. Class act was my initial thoughts. This vehicle was gorgeous except for a few scratches along with the center console leather cracking…this I found out is a common issue with Jeep Grand Cherokees. I decided to see if we could agree ...
Great service and pricing
Ahmad Yamak was very helpful and patient. He is very accommodating. also gave me a very good deal. I am very happy with my purchasing experience. Thank you so much.
I purchased an M3 from Maserati of Puente Hills in October '21 and had a great experience. Antoine Lawrence was really helpful, polite, courteous, explained everything, and the whole process was incredibly painless. I was in and out and back to Las Vegas in no time. I would definitely recommend them and would absolutely entertain them for future purchases.
Got my Alfa and the process was so smooth and excellent. Would highly recommend going to Bryan for any questions or if your planning on purchasing your car here. Thank you very much for your time and patience.
thanks to brian and jesus for the super good deal. Got top $$$ for my trade in. Will recommend to all my friends
I worked with Bryan to purchase a car recently and am very pleased with my experience! He was friendly, straight forward, and I didn't feel any pressure throughout the whole experience. I think he displayed a high-level of professionalism and appreciated his follow-up even after purchasing the car to make sure that I was satisfied.
Excellent customer service and professionalism! My husband and I decided to visit the dealership because I was in the market to purchase a new vehicle. I had not decided on what vehicle I wanted to purchase but a Maserati was one of my possible choices. Bryan and Geo were two of the sales representatives that assisted us. They were friendly, personable and not pushy car salesmen like I have experienced in the past at other dealerships. I didn't plan to buy a vehicle that day, but low and behold I left with my new vehicle that day! After showing ...
Maserati of Puente Hills led by General Manager Mr. Jorge Clue is a first class establishment. As a return client, I’ve conducted business with Mr. Clue and would highly recommend him and his team for your next Maserati and or Alfa Romeo. The sales team is extremely professional and knowledgeable about their product. Salesman Bryan Banquells is highly efficient, bringing his a-game to the dealership. They are focused on their clients needs utilizing a consultative yet casual and genuine rapport building approach. Salesmanship at its finest. Quite a rare breed. Thank you gentleman for delivering your hassle-free promise and ...
My experience with Maserati of Puente Hills was very professional. They were very helpful in helping me make my out-of-state selection. Bryan made sure that all my questions were answered and all of my needs were met. I love my Maserati Levante and would highly recommend this dealership to anyone who's looking to get into a Maserati.
Best dealership in town! The team at Maserati Alfa Romeo of Puente Hills went out of their way to make the deal happen. Bryan & Jesus were polite, professional, honest and went the extra mile to help me. A great experience all the way around. Buy your next car here and you won’t be disappointed!!
Manny & Michelle's professionalism & personal touch were unprecedented: - I received unsolicited help in lowering my overall cost - They spent many hours improving my contract and locating and securing a last-minute auto shipping company due to a sudden scheduling change/cancelation - They had great recommendations for multiple business stops and personal shopping endeavors - I flew in from Minnesota and they spent the entire day helping & modifying the purchase & delivery, & also dedicated time with personal touches while my transactions were undergoing sudden, but necessary changes - Even the general manager helped with the ...
Recently purchase my Toyota Tacoma trd sport 4x4 from this dealership and love my truck so far no issues. I got to say the staff is friendly, knowledgeable, and professional. Will be writing a new review once I make 6 months with my truck !
Very helpful employees and nice atmosphere.
Great customer service. Friendly people. And lots of attention to detail.
Excellent service department. I had my quadrifoglio checked due to issues with alarm. I was able to come in as a walk in and everyone was very accomodating. I was in and out in less than 2 hours, with a complimentary car wash and resolved issue. this is what top notch customer service looks like.
My experience with the team at Puente Hills Alfa Romeo while evaluating and purchasing a Giulia Quadrifoglio has been spectacular!! Having had bad experiences with dodgy dealerships in the past, I have to admit I was a bit apprehensive buying a new car in the midst of a pandemic. I inquired about the car via their website and immediately got a response to come in for a test drive. Antoine and Mahdi were the two that I met upon arrival. They went above and beyond to make me feel comfortable about cleanliness and social distancing, spent a ton of time ...
Friendly People and Great Service and Awesome. Carmine always Helpful with Smile.
Just picked up my car from them yesterday. Here's how my experience went. A week ago I filled out a form at a 3rd party site (CarGurus) about a car listing they had. This is was on a Sunday at 2 PM. Didn't expect to hear back for another day as they are closed on Sunday. I got a call 3 minutes later from Antoine (Sales & Leasing Rep) asking me if I'd like to come in on Monday morning to check it out. We scheduled the call right there and then and I drove over the next day. ...
I have noticed a big difference at this dealership. When I inquired about the change in attitude and responsiveness I was told they hired a new General Manager. Bravo to the owners for recognizing that the people at the top set the tone for the whole company. (his name is Jorge something)
Was a pleasure doing business with this dealership. The finance person was very nice and made signing effortless. George went out of his way to make sure I was happy and loved the car I bought. If you are looking for a dealership that will value your wants and needs while delivering superior customer service Puente Hills Maserati is the dealership for you!!
The customer service at this dealership is exemplary! I had the fortunate experience of working with saleswoman, Siying. She was wonderful, non-hassling, and informative. I will be here again soon!
I bought a used car from Manny. They are a great group of guys to work with. They are all down to earth and felt like family working with everyone. We will be back for another car here for sure.
Great sales experience with Manny L
(Translated by Google) Fantastic! (Original) Fantástic!
SERVICE DEPT IS AWSOME
Scott and Maroun helped me get my dream car - Maserati SQ4. Super friendly staff and great customer service experience. I was treated like a queen here and left with exactly what i wanted. Definitely recommend this place to anyone interested in buying a Maserati. On top of the great experience, i got a great deal on the car too! Don’t bother going anywhere else.
Very good customer service awesome.
Wow have no words best costumer service ever
Fast service... Very chill supper friendly... 10/10.
Mobile repair rims