Purchased my 2007 Quattroporte from them 2 years ago. It was during the pandemic so I did not go out to see the car but put my trust in other reviews and how ell they kept me informed about delivery. Because it took so long, again due to the pandemic, they shipped the car to me in Nebraska free of charge and they also made contact with a person to arrange for the registering of the car, my state requires original title, but in CA they are required to send title to the loan company, anyhow, they also paid for that.
Where to i begin with such an amazing experience at Puente Hills Maserati. Ahmad from start to finish truly made the entire process effortless. Walking in, i wasn't sure what to expect thinking it was impossible to even consider an alfa romeo , let alone a Maserati! Ahmad made it all happen! Words cannot begin to describe how happy I am to be sitting in my new maserati ghibli but its all thanks to the tremendous team at Maserati of Puente Hills. Great Customer Service, Great Experience, and would highly recommend anyone interested in a vehicle to consider this dealership!!
I have purchased over 15 new and used cars in my lifetime. I was looking for a used vehicle for my daughter and found one at Maserati Puente Hills. I spoke to Ahmad on the phone and then drove from San Diego to meet with him. The Jeep Grand Cherokee was sitting front and center when I pulled up. Class act was my initial thoughts. This vehicle was gorgeous except for a few scratches along with the center console leather cracking…this I found out is a common issue with Jeep Grand Cherokees. I decided to see if we could agree ...
Great service and pricing
Dealership is very clean and the sales team was attentive. Doug the General Manager took the time to meet and never made me feel pressured. Overall great experience.
Ahmad Yamak was very helpful and patient. He is very accommodating. also gave me a very good deal. I am very happy with my purchasing experience. Thank you so much.
I purchased an M3 from Maserati of Puente Hills in October '21 and had a great experience. Antoine Lawrence was really helpful, polite, courteous, explained everything, and the whole process was incredibly painless. I was in and out and back to Las Vegas in no time. I would definitely recommend them and would absolutely entertain them for future purchases.
Excellent experience with Bryan Banquells, Doug and the team at PH Maserati! Very transparent about everything, took the time to explain, and courteous team.
Got my Alfa and the process was so smooth and excellent. Would highly recommend going to Bryan for any questions or if your planning on purchasing your car here. Thank you very much for your time and patience.
thanks to brian and jesus for the super good deal. Got top $$$ for my trade in. Will recommend to all my friends
I worked with Bryan to purchase a car recently and am very pleased with my experience! He was friendly, straight forward, and I didn't feel any pressure throughout the whole experience. I think he displayed a high-level of professionalism and appreciated his follow-up even after purchasing the car to make sure that I was satisfied.
Excellent customer service and professionalism! My husband and I decided to visit the dealership because I was in the market to purchase a new vehicle. I had not decided on what vehicle I wanted to purchase but a Maserati was one of my possible choices. Bryan and Geo were two of the sales representatives that assisted us. They were friendly, personable and not pushy car salesmen like I have experienced in the past at other dealerships. I didn't plan to buy a vehicle that day, but low and behold I left with my new vehicle that day! After showing ...
Maserati of Puente Hills led by General Manager Mr. Jorge Clue is a first class establishment. As a return client, I’ve conducted business with Mr. Clue and would highly recommend him and his team for your next Maserati and or Alfa Romeo. The sales team is extremely professional and knowledgeable about their product. Salesman Bryan Banquells is highly efficient, bringing his a-game to the dealership. They are focused on their clients needs utilizing a consultative yet casual and genuine rapport building approach. Salesmanship at its finest. Quite a rare breed. Thank you gentleman for delivering your hassle-free promise and ...
My experience with Maserati of Puente Hills was very professional. They were very helpful in helping me make my out-of-state selection. Bryan made sure that all my questions were answered and all of my needs were met. I love my Maserati Levante and would highly recommend this dealership to anyone who's looking to get into a Maserati.
Best dealership in town! The team at Maserati Alfa Romeo of Puente Hills went out of their way to make the deal happen. Bryan & Jesus were polite, professional, honest and went the extra mile to help me. A great experience all the way around. Buy your next car here and you won’t be disappointed!!
Manny & Michelle's professionalism & personal touch were unprecedented: - I received unsolicited help in lowering my overall cost - They spent many hours improving my contract and locating and securing a last-minute auto shipping company due to a sudden scheduling change/cancelation - They had great recommendations for multiple business stops and personal shopping endeavors - I flew in from Minnesota and they spent the entire day helping & modifying the purchase & delivery, & also dedicated time with personal touches while my transactions were undergoing sudden, but necessary changes - Even the general manager helped with the ...
Recently purchase my Toyota Tacoma trd sport 4x4 from this dealership and love my truck so far no issues. I got to say the staff is friendly, knowledgeable, and professional. Will be writing a new review once I make 6 months with my truck !
Very helpful employees and nice atmosphere.
Great customer service. Friendly people. And lots of attention to detail.
Excellent service department. I had my quadrifoglio checked due to issues with alarm. I was able to come in as a walk in and everyone was very accomodating. I was in and out in less than 2 hours, with a complimentary car wash and resolved issue. this is what top notch customer service looks like.
My experience with the team at Puente Hills Alfa Romeo while evaluating and purchasing a Giulia Quadrifoglio has been spectacular!! Having had bad experiences with dodgy dealerships in the past, I have to admit I was a bit apprehensive buying a new car in the midst of a pandemic. I inquired about the car via their website and immediately got a response to come in for a test drive. Antoine and Mahdi were the two that I met upon arrival. They went above and beyond to make me feel comfortable about cleanliness and social distancing, spent a ton of time ...
Friendly People and Great Service and Awesome. Carmine always Helpful with Smile.
Just picked up my car from them yesterday. Here's how my experience went. A week ago I filled out a form at a 3rd party site (CarGurus) about a car listing they had. This is was on a Sunday at 2 PM. Didn't expect to hear back for another day as they are closed on Sunday. I got a call 3 minutes later from Antoine (Sales & Leasing Rep) asking me if I'd like to come in on Monday morning to check it out. We scheduled the call right there and then and I drove over the next day. ...
I have noticed a big difference at this dealership. When I inquired about the change in attitude and responsiveness I was told they hired a new General Manager. Bravo to the owners for recognizing that the people at the top set the tone for the whole company. (his name is Jorge something)
Was a pleasure doing business with this dealership. The finance person was very nice and made signing effortless. George went out of his way to make sure I was happy and loved the car I bought. If you are looking for a dealership that will value your wants and needs while delivering superior customer service Puente Hills Maserati is the dealership for you!!
The customer service at this dealership is exemplary! I had the fortunate experience of working with saleswoman, Siying. She was wonderful, non-hassling, and informative. I will be here again soon!
I bought a used car from Manny. They are a great group of guys to work with. They are all down to earth and felt like family working with everyone. We will be back for another car here for sure.
Great sales experience with Manny L
(Translated by Google) Fantástico! (Original) Fantástic!
SERVICE DEPT IS AWSOME
Scott and Maroun helped me get my dream car - Maserati SQ4. Super friendly staff and great customer service experience. I was treated like a queen here and left with exactly what i wanted. Definitely recommend this place to anyone interested in buying a Maserati. On top of the great experience, i got a great deal on the car too! Don’t bother going anywhere else.
Very good customer service awesome.
Wow have no words best costumer service ever
Fast service... Very chill supper friendly... 10/10.
These people are great. We had a service contract from Anaheim Hill Maserati and they honored the contract.. Their service department and manger were great.
Mobile repair rims
Friendly service no high pressure salesman
Saying that I am disgusted with car dealerships is a huge understatement; and so is everyone i know. Buying or leasing a car should be fun, not the disrespectful and deceitful torture spectacle most dealerships put you through. I walked in this dealership expecting more of the same but was VERY pleasantly surprised. Maroun Estephan was exceptional in guiding us through the lease process and helping me find a beautiful Alfa Romeo Giulia that i eventually drove away. Of course we did the usual "offer - counter offer" dance which is expected; but the whole process was fair, ...
Besides the cars being top notch, the service department is a class act and second to none... Paul spends quality time with everyone answering any question you need information about and gets to know you on a personal level making you feel that you are important and not just a number. Thank you Paul ... Roger Miller customer for life.
Paul thank you for helping me out in service today appreciate it. Great looking dealership.
I purchased my Fiat 500L Lounge last year around June 2014. I had checked out Champion Fiat in Downey and was not impressed with their customer service; too bad because I was ready to buy that day. I also received a few calls from Walters after putting in my info for Edmunds, but found them too pushy. I returned 3 times to Puente Fiat to check out and test drive the 500L, and there was no "Hard Sell" by this outfit. Very laid back and Professional. I talked with Ernesto several times and Ricky and Abraham in Service. I got ...
Very busy but very friendly service.
(Translated by Google) Chinese-speaking service, once bought Fei Yate car, good performance, cheap price, European car European specifications, very satisfied. (Original) 華語服務，曾經買過飛雅特汽車，性能好、價格又便宜，歐洲汽車歐洲規格，很滿意。
Small dealership but good service. Perk is that if you buy an alfa or Maserati your loaner car is either or.
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