Customer Testimonials

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Google Oct 4, 2021

Excellent experience with Bryan Banquells, Doug and the team at PH Maserati! Very transparent about everything, took the time to explain, and courteous team.

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Google Sep 23, 2021

Got my Alfa and the process was so smooth and excellent. Would highly recommend going to Bryan for any questions or if your planning on purchasing your car here. Thank you very much for your time and patience.

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Google Aug 4, 2021

thanks to brian and jesus for the super good deal. Got top $$$ for my trade in. Will recommend to all my friends

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Google Jul 13, 2021

I worked with Bryan to purchase a car recently and am very pleased with my experience! He was friendly, straight forward, and I didn't feel any pressure throughout the whole experience. I think he displayed a high-level of professionalism and appreciated his follow-up even after purchasing the car to make sure that I was satisfied.

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Google Jun 16, 2021

Excellent customer service and professionalism! My husband and I decided to visit the dealership because I was in the market to purchase a new vehicle. I had not decided on what vehicle I wanted to purchase but a Maserati was one of my possible choices. Bryan and Geo were two of the sales representatives that assisted us. They were friendly, personable and not pushy car salesmen like I have experienced in the past at other dealerships. I didn't plan to buy a vehicle that day, but low and behold I left with my new vehicle that day! After showing ...

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Google Jun 9, 2021

Maserati of Puente Hills led by General Manager Mr. Jorge Clue is a first class establishment. As a return client, I’ve conducted business with Mr. Clue and would highly recommend him and his team for your next Maserati and or Alfa Romeo. The sales team is extremely professional and knowledgeable about their product. Salesman Bryan Banquells is highly efficient, bringing his a-game to the dealership. They are focused on their clients needs utilizing a consultative yet casual and genuine rapport building approach. Salesmanship at its finest. Quite a rare breed. Thank you gentleman for delivering your hassle-free promise and ...

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Google May 26, 2021

My experience with Maserati of Puente Hills was very professional. They were very helpful in helping me make my out-of-state selection. Bryan made sure that all my questions were answered and all of my needs were met. I love my Maserati Levante and would highly recommend this dealership to anyone who's looking to get into a Maserati.

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Google Apr 11, 2021

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Google Mar 27, 2021

Best dealership in town! The team at Maserati Alfa Romeo of Puente Hills went out of their way to make the deal happen. Bryan & Jesus were polite, professional, honest and went the extra mile to help me. A great experience all the way around. Buy your next car here and you won’t be disappointed!!

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Google Mar 15, 2021

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Google Mar 10, 2021

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Google Feb 28, 2021

Manny & Michelle's professionalism & personal touch were unprecedented: - I received unsolicited help in lowering my overall cost - They spent many hours improving my contract and locating and securing a last-minute auto shipping company due to a sudden scheduling change/cancelation - They had great recommendations for multiple business stops and personal shopping endeavors - I flew in from Minnesota and they spent the entire day helping & modifying the purchase & delivery, & also dedicated time with personal touches while my transactions were undergoing sudden, but necessary changes - Even the general manager helped with the ...

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Google Jan 20, 2021

Recently purchase my Toyota Tacoma trd sport 4x4 from this dealership and love my truck so far no issues. I got to say the staff is friendly, knowledgeable, and professional. Will be writing a new review once I make 6 months with my truck !

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Google Dec 21, 2020

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Google Sep 8, 2020

Very helpful employees and nice atmosphere.

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Google Sep 5, 2020

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Google Aug 20, 2020

Great customer service. Friendly people. And lots of attention to detail.

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Google Aug 20, 2020

Excellent service department. I had my quadrifoglio checked due to issues with alarm. I was able to come in as a walk in and everyone was very accomodating. I was in and out in less than 2 hours, with a complimentary car wash and resolved issue. this is what top notch customer service looks like.

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Google Aug 12, 2020

My experience with the team at Puente Hills Alfa Romeo while evaluating and purchasing a Giulia Quadrifoglio has been spectacular!! Having had bad experiences with dodgy dealerships in the past, I have to admit I was a bit apprehensive buying a new car in the midst of a pandemic. I inquired about the car via their website and immediately got a response to come in for a test drive. Antoine and Mahdi were the two that I met upon arrival. They went above and beyond to make me feel comfortable about cleanliness and social distancing, spent a ton of time ...

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Google Jun 20, 2020

Friendly People and Great Service and Awesome. Carmine always Helpful with Smile.

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Google Jun 14, 2020

The greatest car buying experience I have ever had. Never before I have been treated like family at a car dealership until I met Michelle, Antoine and George who truly made the experience great and I felt so good because I knew I got a wonderful deal on my brand new car. It can be extremely frustrating and intimating process when buying a car but trust me I’ve been through numerous dealership and the experience was always disappointing because you never knew if you are getting a good deal. Trust me this dealership is something else... whether you’re ...

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Google Jun 10, 2020

Just picked up my car from them yesterday. Here's how my experience went. A week ago I filled out a form at a 3rd party site (CarGurus) about a car listing they had. This is was on a Sunday at 2 PM. Didn't expect to hear back for another day as they are closed on Sunday. I got a call 3 minutes later from Antoine (Sales & Leasing Rep) asking me if I'd like to come in on Monday morning to check it out. We scheduled the call right there and then and I drove over the next day. ...

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Google May 29, 2020

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Google May 21, 2020

I have noticed a big difference at this dealership. When I inquired about the change in attitude and responsiveness I was told they hired a new General Manager. Bravo to the owners for recognizing that the people at the top set the tone for the whole company. (his name is Jorge something)

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Google May 16, 2020

Was a pleasure doing business with this dealership. The finance person was very nice and made signing effortless. George went out of his way to make sure I was happy and loved the car I bought. If you are looking for a dealership that will value your wants and needs while delivering superior customer service Puente Hills Maserati is the dealership for you!!

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Google Mar 17, 2020

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Google Feb 11, 2020

The customer service at this dealership is exemplary! I had the fortunate experience of working with saleswoman, Siying. She was wonderful, non-hassling, and informative. I will be here again soon!

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Google Feb 8, 2020

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Google Feb 4, 2020

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Google Jan 23, 2020

I bought a used car from Manny. They are a great group of guys to work with. They are all down to earth and felt like family working with everyone. We will be back for another car here for sure.

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Google Jan 1, 2020

Great sales experience with Manny L

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Google Dec 12, 2019

(Translated by Google) Fantástico! (Original) Fantástic!

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Google Oct 14, 2019

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Google Aug 20, 2019

SERVICE DEPT IS AWSOME

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Google Jul 12, 2019

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Google Jun 5, 2019

Scott and Maroun helped me get my dream car - Maserati SQ4. Super friendly staff and great customer service experience. I was treated like a queen here and left with exactly what i wanted. Definitely recommend this place to anyone interested in buying a Maserati. On top of the great experience, i got a great deal on the car too! Don’t bother going anywhere else.

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Google May 22, 2019

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Google May 12, 2019

Very good customer service awesome.

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Google May 5, 2019

Wow have no words best costumer service ever

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Google Apr 17, 2019

Fast service... Very chill supper friendly... 10/10.

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Google Feb 5, 2019

These people are great. We had a service contract from Anaheim Hill Maserati and they honored the contract.. Their service department and manger were great.

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Google Jan 28, 2019

Mobile repair rims

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Google Jan 22, 2019

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Google Jan 21, 2019

Friendly service no high pressure salesman

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Google Dec 12, 2018

Saying that I am disgusted with car dealerships is a huge understatement; and so is everyone i know. Buying or leasing a car should be fun, not the disrespectful and deceitful torture spectacle most dealerships put you through. I walked in this dealership expecting more of the same but was VERY pleasantly surprised. Maroun Estephan was exceptional in guiding us through the lease process and helping me find a beautiful Alfa Romeo Giulia that i eventually drove away. Of course we did the usual "offer - counter offer" dance which is expected; but the whole process was fair, ...

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Google Dec 8, 2018

Besides the cars being top notch, the service department is a class act and second to none... Paul spends quality time with everyone answering any question you need information about and gets to know you on a personal level making you feel that you are important and not just a number. Thank you Paul ... Roger Miller customer for life.

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Google Nov 23, 2018

Paul thank you for helping me out in service today appreciate it. Great looking dealership.

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Google Nov 2, 2018

I purchased my Fiat 500L Lounge last year around June 2014. I had checked out Champion Fiat in Downey and was not impressed with their customer service; too bad because I was ready to buy that day. I also received a few calls from Walters after putting in my info for Edmunds, but found them too pushy. I returned 3 times to Puente Fiat to check out and test drive the 500L, and there was no "Hard Sell" by this outfit. Very laid back and Professional. I talked with Ernesto several times and Ricky and Abraham in Service. I got ...

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Google Sep 22, 2018

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Google Sep 8, 2018

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Google Aug 17, 2018

Very busy but very friendly service.

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Google Mar 26, 2018

(Translated by Google) Chinese-speaking service, once bought Fei Yate car, good performance, cheap price, European car European specifications, very satisfied. (Original) 華語服務,曾經買過飛雅特汽車,性能好、價格又便宜,歐洲汽車歐洲規格,很滿意。

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Google Feb 16, 2018

Small dealership but good service. Perk is that if you buy an alfa or Maserati your loaner car is either or.


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